| Service form
Dear Customer,We always do our best to ensure the fast and problem-freeprocessing of your return delivery.However, this is only possible if you spply toCooperCrouse-Hinds for a Return Material Authorization No. ( = RMA No. ) and await confirmation thereof before returning the consignment.This number enables us to identify the respective process quickly and to answer any questions on your part correctly at all times. We trust that you understand that we cannot process return consignments without these details.
You can use Microsoft® WORD to fill the form and return to the designated mail adress.
You will find the form h e r e (DOC, 94,00 kB)
Quality Management-Manual May 2010
Due to the amendments to the standard EN ISO 9001:2008, the Cooper Crouse-Hinds GmbH Quality Management Manual has been revised to accommodate the new standard.
The complete Management Manual: Quality can be downloaded as PDF-document
H E R E (PDF, 337,57 kB)
DIN EN ISO 9001: 2008
Cooper Crouse-Hinds GmbH with the production side Eberbach were successful in getting the new DQS Certificate DIN EN ISO 9001: 2008.
Here with it is approved that Cooper Crouse-Hinds GmbH has implemented and maintains a Quality Management System according above standard.
The document can be downloaded H E R E (PDF, 117,57 kB)
The certificate will be valid for the locations:
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| Cooper Crouse-Hinds GmbH Eberbach/ Deutschland
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| Cooper Crouse-Hinds A.S. Norwegen
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| Cooper Crouse-Hinds S.A. Spanien
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| Cooper Crouse-Hinds B.V. Niederlande
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| Cooper Crouse-Hinds (UK)Ltd. Coventry/ UK
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| Cooper Crouse-Hinds (UK)Ltd. Enclosure Division Sheerness/UK
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Production Quality Syststem
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Certificate accd. 94/9/EC
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Cooper Crouse-Hinds GmbH - location Eberbach and Location Buehl - have been audited in the production facility Eberbach by the notified body "Physikalisch-Technische Bundesanstalt, Braunschweig (PTB)". It was stated that the actual manufacturer has a production quality system which complies to Annex IV of the directive. The document can be downloaded as PDF-file.
Cooper Crouse-Hinds GmbH - Eberbach
H E R E (PDF, 128,24 kB)
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